Ernestine Butler
Phone:
301-741-6285
Email:
Education and Certification
Stevenson University, Owings Mill, MD
Bachelors of Science: Communication Studies
Minor: in Small Business Development
Summary
Recent College Graduate who is motivated and strongly believes in relationship building and it's abilities to improve organizational growth and meet company goals. Consistently interacts positively with clientele and assists staff to perform operational duties. Offers great communication skills with both Staff and customers
Work Experience
New Balance
Sales Associate
July 2024 - Current
Fellowship of Christian Athletes
(Summer Intern)
April 2023 - July 2023
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Provided customer service by assisting customers with inquiries, resolving complaints, and ensuring a positive shopping experience.
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Maintained accurate inventory records and processed transactions with attention to detail. Communicated effectively with customers, team members, and management to facilitate smooth store operations and enhance customer satisfaction.
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Demonstrated problem-solving abilities by addressing and resolving customer issues promptly, contributing to improved customer retention and satisfaction.
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Managed multiple tasks in a fast-paced environment, ensuring efficient store operations and adherence to company policies and procedures.
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Successfully secured funding for the nonprofit internship by independently raising donations and using resources.
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Managed multiple tasks simultaneously while consistently meeting deadlines
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Maintained a strong work ethic and positive attitude throughout the summer internship program. Participated in weekly meetings and brainstorming sessions with mentors and colleagues, sharing insights from various learning experiences.
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Gained valuable industry knowledge through attending funding dinners, workshops, and conferences related to the field of expertise.
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Assisted with social media content creation including creating my own personal blog articles, videos, photos.
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Contributed to the development and implementation of administrative procedures, improving overall efficiency.
Skills/Related Coursework
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Microsoft Word
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Microsoft PowerPoint
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Social Media Management
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Event Management
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Diversity and Inclusion
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Adobe Illustrator
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Public Speaking
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Interpersonal
Communication -
Organizational
Communication -
Communication and Leadership
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Principles of
Entrepreneurship
Let's Get
Social
